News

Business Engineering Corporation (Chiyoda-ku, Tokyo, President and CEO: Masakazu Haneda, hereinafter "B-EN-G") has announced that Microsoft Japan Co., Ltd. will use the cloud-based international accounting and ERP service "GLASIAOUS" provided by the company. (Shinagawa-ku, Tokyo, President: Miki Tsusaka, hereinafter "Microsoft") incorporates ChatGPT based on Azure OpenAI Service, and provides "AI support for installation and configuration" as a GLASIAOUS Copilot function. Today, we announced the release of the "Web Manual Chatbot" feature on November 1, 2023, and the long-term development plan for related features.

■AI support for installation/configuration
Even with the cloud (SaaS) service GLASIAOUS, when implementing it, various settings are required to match the actual organization, business flow, and usage environment, and a certain level of skill is required. The solution to this problem is the "AI Support for Installation and Settings" function. We will propose settings procedures, how to use the master data according to the operation method, necessary parameter settings, balance settings, and adjustment of the optimal screen layout on Chatbot. By using it in conjunction with "QuickStart*" during installation, more efficient installation and configuration is possible, and the labor and costs required to start using the system can be significantly reduced.
*QuickStart: A standard installation procedure and document set for customers to implement in-house.

■Web manual Chatbot
By posting questions regarding the operation of GLASIAOUS to GLASIAOUS's Chatbot function, we will provide you with the best solution based on the information in the web manual and the detailed page of the web manual. This reduces the time and effort required for customers to search for the information they need in the manual, allowing for smoother use.

(Details and feature image video: https://www.glasiaous.com/topics/detail/694)

■Future development using Azure OpenAI Service
The development plan for the GLASIAOUS Copilot function using Azure OpenAI Service is as follows. Starting with this business automation Phase 1, we plan to move on to automation Phase 2, and in the future, we plan to use AI to support audits and management strategies as a partner for companies and accounting firms.

<Phase1>

• AI support function for installation and configuration (scheduled to be released on November 1, 2023)
• Chatbot function in web manual (scheduled for release on November 1, 2023)

＜Phase2(※)＞

• Expanding general search scope/account recommendation
• Automation of input/output work and business emails

＜Phase3(※)＞

• AI audit support
• AI management strategy support

(*) Phase 2 and later are scheduled to be introduced sequentially from 2024, but the development plan is subject to change without notice.

■Endorsement from Microsoft Japan Co., Ltd.
Deployment and investment in generative AI is ubiquitous, and it is being adopted across all industries to solve a variety of business challenges. This time, Business Engineering Corporation (B-EN-G)'s cloud-based international accounting & ERP service GLASIAOUS supports customers' DX by realizing real-time customer support using ChatGPT provided by Azure. , it becomes possible to realize a work style that improves operational efficiency and creates new business. Business Engineering Corporation and Microsoft will work together to support customers' AI transformation and contribute to business growth.
Microsoft Japan Co., Ltd. Executive Officer, Partner Business Headquarters, Partner Technology Headquarters Nobuhiro Ito

GLASIAOUS provides real-time customer support using ChatGPT in a secure environment on Microsoft Azure. In addition, we will expand the use of Azure OpenAI Service to include email functions for multilingual assistance, local tax support, and in the future audit and management strategy support, working as a partner tool for client companies. We aim to improve efficiency and provide management support.

■What is GLASIAOUS?
"GLASIAOUS", which is based on "mcframe GA", is a cloud-based international accounting & ERP service that, together with mcframe GA, has a track record of serving over 1,400 companies in 33 countries and regions. It supports multiple languages, multiple currencies, and multiple standards, and can be used for a wide range of purposes, from bookkeeping to group business management. We have also formed the GLASIAOUS Consortium (Secretariat: Business Engineering), which brings together accounting firms and IT companies from around the world, to provide support for local issues that cannot be resolved by systems alone.
For details about GLASIAOUS https://www.glasiaous.com Please refer to the.

■About Business Engineering Corporation
Business Engineering is a business engineering company with a rich track record centered on ERP, ranging from IT planning, business consulting for BPR implementation, IT implementation consulting, system construction services, and operational services. We also have a proven track record in ERP-based SCM implementation, digital transformation support, and global expansion support including Thailand and China. The company has five overseas subsidiaries in Shanghai (China), Bangkok (Thailand), Singapore, Jakarta (Indonesia), and Chicago (USA).
Detail is https://www.b-en-g.co.jp/ Please refer to the.

*Company names, product names, etc. mentioned in this news release are registered trademarks or trademarks of each company.